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USA CORPORATE OFFICE

831 N Tatnall St., STE M #134 Wilmington, DE - 19801

USA SALES OFFICE

4200 Research Forest Dr, The Woodlands, TX - 77381

INDIA OFFICE

Suite 303, 3rd Floor, Trade Fair Office Building,
Hitex Exhibition Center, Hyderabad, Telangana - 500084

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Frequently Asked Questions

Callcare 24 EHR is built just for independent practices, and was designed by healthcare providers, so it has the key features you want and is surprisingly easy to use. Write a note, prescribe a medication, view electronic medical records and create a superbill in just minutes. Plus, we offer full customer service and training support free of charge. In recognition of this, Callcare 24 was recently listed as a Top 100 EHR by Medical Economics.

We write patient records, insurance information, and appointments to the same database so you are always in synch. We seamlessly push superbills from Callcare 24 to Billing and automatically scrub your claims to improve the success of your billing process. According to MGMA, using integrated technology like Callcare 24 can improve your overall revenue by nearly 10%.

By partnering with SureScripts, we electronically prescribe to over 50,000 pharmacies across the United States. While a very small number of local pharmacies don’t yet accept electronic prescriptions, you can still print prescriptions for patients if their pharmacy is not listed.

Yes, when we first launched our EHR, it was free. Our goal was to let customers get to know us as a company through the experience of using the EHR. As we developed the EHR into a fully functional and fully certified product and integrated it completely into the Callcare 24 platform, we decided to include it as part of our affordable overall solution.

Callcare 24 is cloud-based, so all you need is a computer (PC or Mac, laptop or desktop) with a recent web browser (we recommend Firefox and Google Chrome) and a high-speed Internet connection. For Macs, we recommend Mac OSX Mountain Lion*, as the built-in voice recognition is the same as iPad and iPhone, and works great out of the box. For your PC, Dragon medical* is compatible with Callcare 24 for dictation. *Dictation software listed is not included with Call Care 24 and must be purchased separately if you need to dictate.

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